FAQ's

Do you offer click and collect?

Yes, you are welcome to come and collect your order Monday to Friday from 9 to 5:30 pm.

You can find us at 23B Tironui Road, Takanini, Auckland.

 

What are your delivery fees?

Auckland $7 - Free when you spend $85 or more.

North Island $7 - when you spend less than $20

North Island $10 - when you spend more than $20

South Island $7 - when you spend less than $20

South Island $12 - when you spend less than $60

South Island $18 - when you spend more than $60

Yes, we can send orders to PO Boxes

Maximum weight per ticket 20 kg (0.045 m3)

Deliveries usually take from 1 to 4 working days depending on your location.

Please expect delays if we are in lockdown (alert level 2 to 4)

 

Do you have a retail shop?

We do not have a retail shop however you are welcome to place your order online and come and collect your order to our warehouse located at 23B Tironui Road, Takanini. 

What are your opening hours?

Monday to Friday from 9 am to 5:30 pm

Could you let me know when you get a specific product back in stock?

Please subscribe to our newsletter to get notifications of new arrivals or back in stock products. We promise not to bother you with constant and annoying emails.

 Do you have all the items that I see in your website in stock?

Yes, everything that you see in our website is currently in stock and ready for dispatch.